We understand that resolving disputes requires more than just legal expertise; it demands a nuanced approach that fosters collaboration and understanding.
Our Mediation Services stand at the forefront of our commitment to providing comprehensive dispute resolution solutions.

What is Mediation?
“Mediation is a flexible process conducted confidentially in which a neutral person actively assists parties in working towards a negotiated agreement of a dispute or difference, with the parties in ultimate control of the decision to settle and the terms of resolution.”
Mediation is an essential aspect of resolving complex disputes and achieving mutually beneficial solutions in various legal sectors and is a core element of Hansells’ Dispute Resolution Services.
Our mediation services create a unique environment, allowing parties the necessary space for thought, overcoming power imbalances, and fostering free communication.
Our skilled mediators aim to create a safe, confidential, and calm atmosphere, pursuing sustainable resolutions for all involved.

The Advantages of Mediation
Mediation is a voluntary and confidential process where our neutral mediators facilitate communication and negotiation.
Unlike traditional litigation, mediation empowers parties to actively participate in finding agreeable solutions, often beyond the scope of court decisions.
Our collaborative approach promotes open dialogue, mutual understanding, and delivers:
- Cost-Effective Resolution: An affordable alternative to litigation, saving time and resources
- Collaboration and Commitment: Fostering focused resolutions that instill a sense of ownership and commitment
- Sustainable Resolutions: Creating long-lasting agreements, reducing the likelihood of future disputes, and establishing a foundation for ongoing cooperation
The Mediation Process
The mediation process is conducted in both joint and private meetings.
In a CEDR mediation, the mediator follows the five phases of mediation. It involves:
Preparation Phase:
Mediators establish pre-mediation contact, explaining the process, the mediation agreement, and practicalities.
Opening Phase:
The mediator and parties deliver opening statements, stimulating dialogue and setting the agenda.
Exploration Phase:
Developing rapport, exchanging information, and identifying a broad foundation for bargaining
Bargaining Phase:
Outlining potential settlements, conveying offers, and breaking through apparent deadlock
Concluding Phase:
finalising settlement terms, signing agreements, and deciding next steps if a settlement cannot be reached.
