In this article, we will explore why mediation is the preferred method for resolving workplace disputes, considering its advantages over traditional dispute resolution methods.
What is Mediation?
Mediation is a voluntary and confidential process in which an impartial third party facilitates discussions between disputing parties. The primary goal is to reach a mutually agreed resolution, with the mediation process tailored to the unique circumstances of the conflict. Unlike traditional grievance and disciplinary procedures or tribunal hearings, mediation is informal and can often be arranged at short notice. It is suitable for any stage of the employment relationship, including after termination. Mediation can be initiated following a grievance, during workplace conflicts, or even before or after an employment tribunal claim has been filed. You can learn about the mediation process here.
Why Choose Mediation?
Chloe Edwards is an Associate Solicitor and CEDR-accredited Mediator at Hansells, renowned for her expertise in dispute resolution. Specialising in workplace mediation and various employment-related disputes and grievances, Chloe provides pragmatic, high-quality advice on establishing a tailored mediation process that adheres to best practices. The aim is to resolve workplace disputes amicably, avoiding formal grievance procedures, disciplinary actions, or tribunal claims.
The Benefits of Mediation
The benefits of mediation are significant, especially compared to the costly and often lengthy tribunal process. Here are some compelling reasons to consider mediation for your workplace disputes:
- Cost Efficiency: Employment tribunal claims can be prohibitively expensive, especially for fully contested cases. In contrast, a day of mediation costs a fraction of that, saving your business substantial funds.
- Speed: With a current backlog of cases in Employment Tribunals, disputes can take over a year to reach a final hearing. Chloe’s dedication and excellent client-handling skills ensure that she responds promptly to mediation requests, facilitating quick resolutions and helping to restore employment relationships.
- Flexibility: Mediation is a collaborative and creative process. Solutions can vary from simple apologies to additional training—remedies that tribunals cannot award. This flexibility often leads to more positive outcomes for all parties involved.
- Privacy and Confidentiality: Our mediation services guarantee confidentiality. Offers or concessions made during mediation are not binding should the process not result in a resolution.
- Saves Management Time: Research by the CIPD indicates that employers spend an average of six days managing each disciplinary case and five days on grievances. You can alleviate this administrative burden by engaging Hansells’ workplace mediation services. We prepare the mediation, manage the process, and provide guidance throughout.
- High Success Rates: Mediation is highly effective. According to CEDR, the overall success rate of mediation remains very high, underscoring its value as an effective tool for resolving workplace disputes.
Get in Touch
Book an informal conversation with Chloe Edwards here to explore how mediation can benefit your business and effectively resolve disputes, or complete the inquiry form on this page.
